Job Description

Position Salesforce Solutions Architect

Location Lansing, MI - LOCAL DL

Duration 1 year

Interview Method Web-based with Camera On

Our client is looking for a Salesforce Application Architect within the supporting the modernization and ongoing operations of critical systems. The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Tasks

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for applications.
• Supporting 24/7 operations of Tier 2 applications, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Skills Required

• 5+ years - Experience gathering and analyzing business and technical requirements in collaboration with stakeholders
• 5+ years - Hands-on experience with Salesforce, SQL, Java, and web services development
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals
• Salesforce certification required
• Bachelor's Degree in a related field

Skills Desired

• Experience working on enterprise-level implementations
• Database-related certifications

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