When the world's best athletes compete for victory at the 2028 Summer Olympic and Paralympic Games in Los Angeles, OMEGA will once again serve as Official Timekeeper, for the 31 st time in Olympic Games history. As the Official Timekeeper of the Olympic Games, OMEGA will supply timing, scoring and in-venue results systems, equipment and service to the Games.
As an Olympic Partner, OMEGA’s vital role is to provide such precise timing and imaging for every event so that there is no question for the athletes and judges about who the winners are. To do this, OMEGA continually evolves its state-of-the-art technology and equipment and employs a team of experts who will be based in LA to lead with the planning and implementation of the LA28 Games.
- Collect and communicate volunteer requirements
o Create and maintain the Volunteer Requirements documents;
o Work with OMEGA teams to review and understand volunteer roles and numbers;
o Update and create descriptions of volunteer roles across all sports;
o Provide volunteer requirements and role descriptions to LA28 to aid in the selection of appropriate volunteers.
- Coordinate the selection of LA28 volunteers for OMEGA operational roles
o Work with LA28 to compile the Volunteer Allocation plan for volunteers to be assigned to OMEGA volunteer operational roles;
o Ensure that a reserve list of volunteers is created as part of the Volunteer Allocation Plan.
- Communicate OMEGA Training Strategy and ensure availability of training materials
o Gather information on volunteer training needs working with OMEGA Sport teams;
o Review existing volunteer training material and coordinate creation of new materials as necessary;
o Communicate OMEGA Training Strategy within LA28 Olympic & Paralympic Games context.
- Create volunteer training schedules and ensure correct training delivered
o Co-ordinate and finalise training schedules for volunteers in OMEGA operations and for International Technical Officials and National Technical Officials;
o Observe and assess volunteer training and collect volunteer feedback on training.
- Manage all volunteer related information
o Own, update and maintain all volunteer and training related materials used to communicate OMEGA requirements for volunteers and approach to training;
o Manage and maintain documents on appropriate SharePoint sites.
- Volunteer related reporting and Transfer of Knowledge
o Report monthly on the status of the volunteer project;
o Produce the OMEGA Volunteer Report at end of the project;
o Co-ordinate the input to the Volunteers section of the OMEGA End of Games Report.
- Lead Operational Policies & Procedures activity
o Ensure timely collection and communication of OMEGA Operational Policies and Procedures according to LA28 timeline;
o Coordinate internal OMEGA review of all LA28 Operational Policies and Procedures that implicate/ involve OMEGA roles.
The position and responsibilities may shift over time as the Olympic Games environment is complex and evolves rapidly.
The Training & Volunteer Manager will be responsible for communicating OMEGA’s requirements for volunteers and working with LA28 to ensure selection of the appropriate volunteers from the Organizing Committee’s pool of volunteer applications. Additionally, the Training & Volunteer Manager will work with internal teams to ensure the availability and quality of the required training materials and schedule the required training sessions for all LA28 volunteers involved in OMEGA operations and the training for the International Technical Officials and National Technical Officials who will use OMEGA’s equipment and systems to manage the sport competition.
o Experience of working successfully across different teams;
o Experience working with volunteers, volunteer selection and or training would be beneficial;
o Experience of training and / or teaching would be beneficial;
o Experience working with large events, sport or similar would be an asset.
o Experience of managing projects or working in project management;
o Excellent business acumen and ability to exercise initiative, tact, sound judgment and prioritization.
o Able to observe and maintain the utmost confidentiality.
o Experienced and comfortable using collaboration tools such as SharePoint and Teams.
o General knowledge of technology and at ease in technology related environments
o Ability to thrive in a fast-paced, ever-changing environment.
o Ability to use independent judgement and function autonomously.
o Ability to prioritize changing workloads to meet deadlines and handle multiple tasks.
o Ability to work easily in cross-cultural / international working environments.
o Analytical thinker with attention to detail and proactive in solving problems.
o Ability to handle deadline-intensive work.
o Excellent oral and written communication skills.
o Excellent judgment, knowing when to escalate issues.
o Excellent analytical skills; capable of identifying and prioritizing issues and providing alternative solutions.
o Strong work ethic, client-service orientation, and sound judgment.
o Positive, team-oriented, and collaborative attitude.
We are happy to offer a competitive comprehensive benefits package that includes:
• Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
• Employee product discount
• Internal transfer and growth potential
• $500 Employee Referral Bonus program
Suzete Truehaft
Human Resources Manager
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