TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

EXCELLENT BENEFITS :

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

PLEASE NOTE :

All applications must contain complete job histories in the WORK HISTORY SECTION to include:

• Job Title

• Dates of employment (month/year)

• Name of Employer, Name of Supervisor Description of duties performed

• Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements.

• Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields.

• College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

• Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application.

• Resumes are encouraged as attachments but will not be used to determine eligibility

• Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit.

IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification

Service

Military Specialty

Human Resources Assistant/Specialist I-VI

Army

42A, 79R, 79S, 79T, 79V, 42B, 42H, 70F, 420A

Human Resources Assistant/Specialist I-VI

Navy

NC, NCC, NCR, PS, YN, YNS, 120X, 168X, 641X, 741X

Human Resources Assistant/Specialist I-VI

Coast Guard

YN, PERS, RCM10, SEI11

Human Resources Assistant/Specialist I-VI

Marine Corps

0111, 0147, 0171, 4821, 8411, 8412, 8421, 8422, 0102, 0170, 4801, 4802, 4803, 4804, 4810, 8840

Human Resources Assistant/Specialist I-VI

Air Force

3F0X1, 3F3X1, 3F4X1, 3F5X1, 3G0X1, 8A100, 8R000, 8R200, 8R300, 38FX, 83R0, 87Q0, 99G0

Human Resources Assistant/Specialist I-VI

Space Force

No Military Crosswalk. Qualified veterans are encouraged to apply.

• More information on military occupational specialty codes can be found below:

MILITARY EMPLOYMENT PREFERENCE :

If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at

Required forms that will need to be attached with application for Military Employment Preference:

• Veteran - DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).

• Surviving spouse of a veteran who has not remarried - Marriage Certificate and DD Form 1300 or appropriate documentation.

• Orphan of a veteran killed while on active duty - Birth Certificate and DD Form 1300 or appropriate documentation.

• Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty - Marriage Certificate and copy of spouses active-duty military orders.

• Spouse of a veteran with disability and is the primary income for household - Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted .

HIRING CONTACT : Jada Louhela, Email: Jada.Louhela@tpwd.texas.gov

PHYSICAL WORK ADDRESS : Austin HQ, 4200 Smith School Rd, Austin TX 78744

GENERAL DESCRIPTION:

Under the direction of the Human Resources Division Director, this position performs highly complex (senior level)l human resources management work to include administering human resources management programs related to volunteer recruitment, retention, recognition, promotion, and agency program oversight. Answers complex human resource questions related to volunteer work and resolves routine to complex issues. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL JOB DUTIES:

% of Time

Essential Job Duties by Category

55%

Program Oversight:

Manages the agency’s volunteer program in accordance with volunteer management statutory guidelines. Provides agency-wide direction, guidance, and technical assistance to volunteer coordinators, including leadership of the volunteer management committee. Coordinates volunteer-related policies, procedures, and manuals. Researches and monitors current laws, best practices, and trends in volunteer management, and advises staff accordingly. Evaluates the effectiveness of agency volunteer programs and services. Prepares the volunteer program budget and monitors expenditures and contracts. Develop solutions to highly complex volunteer issues by applying procedures and policy. Plan, design, and conduct meetings, workshops, and training for volunteers, managers, staff, and upper management. Serves as a liaison between volunteer coordinators, legal staff, and the agency safety officer. Collaborates with legal staff on volunteer insurance matters and works with the safety officer to analyze volunteer accidents, risks, and exposures, recommending measures to improve volunteer health and safety. Analyze data for accuracy, prepare quarterly reports, and maintain external volunteer web pages.

20%

Community Engagement:

Maintains internal and external volunteer management webpages and communications channels to share information and gather feedback. Develops and participates in recruitment, retention, and recognition strategies. Builds and maintains relationships with organizational partners and oversees community relations activities, including media and public engagement.

20%

Customer Support:

Provide advice and counsel to volunteers, employees and management on issues, rules, and policies related to volunteer management, including handling complex questions. Provide guidance and technical assistance to HR liaisons, volunteer coordinators, hiring managers, and division directors on volunteer management topics, including the volunteer management system. Administer the volunteer management system and provide technical support to staff and volunteers.

5%

Marginal Job Duties:

Performs additional duties as assigned. Complies with Agency, Division and Department rules, regulations, and procedures.

MINIMUM QUALIFICATIONS

Education :

Graduation from an accredited college or university with a Bachelor’s degree or higher.

Experience :

Four years of experience administering complex volunteer management and/or recruitment initiatives.

Three years of program or policy administration, to include budget oversight, establishing program goals and objectives; and/or developing program guidelines, procedures, policies, rules and regulations.

NOTE : Experience may have occurred concurrently.

Licensure :

Must possess or be able to obtain, within 30 days of employment, a valid class “C” Texas driver’s license.

NOTE : Retention of position contingent upon maintaining required license

ACCEPTABLE SUBSTITUTIONS

Education :

One additional year of experience related to administering complex volunteer management and/or recruitment initiatives may substitute for 30 semester credit hours of the required education, with a maximum substitution of 120 semester hours.

Experience :

Graduation from an accredited college or university with a Master’s degree may substitute for one year of the required experience.

PREFERRED QUALIFICATIONS

Education :

Graduation from an accredited college or university with a Bachelor’s degree in Behavioral Sciences, Human Resources Management, Business or Public administration, Organizational Development, Non-profit Management or a related field.

Experience :

Six years of experience administering complex volunteer programs.

Experience in training others.

Experience in national service as a member of AmeriCorps or Peace Corps or similar program.

Licensure :

Certification in Volunteer Administration and Management.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of the principles and practices of volunteer management.

Knowledge of program administration responsibilities, including but not limited to budget, purchasing and contracts, human resource management, safety, and policy administration.

Knowledge of instructional methods and training techniques.

Knowledge of federal, state, and local laws and regulations governing volunteer management.

Knowledge of employee relations and investigation procedures, strategic planning, and/or budgeting.

Skill in oral and written communication.

Skill in using volunteer-related applications.

Skill in problem solving, prioritizing and handling multiple tasks.

Skill in use of standard office equipment and software.

Skill in using Microsoft Office Suite, Virtual meeting platforms (MS Teams, Zoom, Webex, etc) and/or Adobe products.

Skill in using a volunteer management system or electronic data system to retrieve data and generate reports.

Skill in training others.

Skill in managing several projects simultaneously.

Ability to explain policies and procedures to staff and the public.

Ability to maintain confidential and sensitive information.

Ability to develop and analyze volunteer management processes.

Ability to establish and maintain effective working relationships with volunteers, employees, and the public.

Ability to communicate effectively.

Ability to provide leadership and resolve conflicts, grievances, or disagreements in a constructive manner.

Ability to identify rules, principles, or relationships that explain facts, data, or other information.

Ability to analyze information, make correct inferences, and draw accurate conclusions

WORKING CONDITIONS

Required to work 40 hours per week.

May be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approval.

May be required to operate a state vehicle.

Required to travel 20% with possible overnight stays.

Required to conform to dress and grooming standards, work rules and safety procedures.

Required to follow non-smoking policy in all state buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER