Job Description
Summary The Practice Manager is responsible for prioritizing, participating, and leading a specific geographical area. The Area Manager's primary goal is to ensure that the operations and activities within their designated area are running smoothly and efficiently to meet the organization’s goals and objectives. Areas of responsibility include but are not limited to building professional doctor relationships, staffing, administrative requirements and reports, quality assurance of services, team meetings and action reporting. This position regularly and consistently demonstrates knowledge of industry and works closely with our internal team, as well as the support team and vendors. The Area Manager performs his/her duties independently and directly manages and guides staff in related functional areas of Choice. This position will lead our orthodontic teams at our Merced, Fresno, and Visalia offices and be willing to travel to these locations.
Pay Range $58,000-70,000/year (Based on experience) and this position is eligible to earn monthly bonuses.
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
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What we provide to you as a CHOICE teammate
- Care for your wellbeing and work-life balance
- Professional and personal growth
- Experienced leadership support
- Fun and supportive team dynamic with events and celebrations
- Comprehensive benefit package
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Lead and supervise a team of employees or managers working within their area. They are responsible for hiring, training, and developing their team members to ensure they are performing effectively.
- Ensure a high level of patient satisfaction is crucial in this role. Practice Manager will oversee patient service efforts, resolve patient complaints, and implement strategies to improve patient experience.
- They are responsible for optimizing the efficiency of operations within their office.
- Practice Managers have budgetary responsibilities. They need to manage expenses, control costs, and allocate resources effectively to achieve financial targets.
- Ensure that all operations and activities within their area comply with company policies, industry regulations, and safety standards is a critical aspect of the role.
- Practice Managers monitor the performance of their area against key performance indicators and metrics. They analyze data to identify areas for improvement and take corrective actions when necessary.
- Effective communication is vital for an Area Manager. They need to relay information between upper management and their team, ensuring that everyone is aligned with the organization’s goals.
- Practice Manager will implement corporate strategies and initiatives.
- Keep abreast of market trends, competition, and local factors that may impact the business.
Education and/or Experience - Education equivalent to a College/University Associate’s degree in a business or dental related field
- One (1) to three (3) years or more of relevant work experience as an office manager in a dental practice
- Demonstrates knowledge of Microsoft Office and a dental practice program such as Dentrix
- Ability to solve problems by applying basic knowledge and technology.
- Ability to troubleshoot dental systems and technology with the assistance of the IT Department to maintain continuous services in the event of a system issue
- Demonstrates professional development by participating and seeking out higher-level, innovative training opportunities
- Bilingual in Spanish, preferred
Job Tags
Work experience placement, Work at office, Local area