Job Description

Plumbing Service & Repair Technician (Residential & Commercial)

Opportunity Snapshot:

We're looking for an experienced, customer-focused Plumbing Service & Repair Technician to join our growing team. This is a full-time position offering competitive compensation, excellent benefits, and a company-provided work van. If you have a minimum of two years of field service experience and are dedicated to delivering high-quality workmanship for both residential and commercial clients, we encourage you to apply.

What You'll Be Doing: Key Responsibilities:

As a vital member of our service team, you will be responsible for diagnosing, repairing, maintaining, and installing a wide range of plumbing systems and components. Your daily responsibilities will include, but are not limited to:

Service & Repair:

• Executing assigned work orders efficiently and accurately for both commercial businesses and residential homes.
• Performing diagnostics and skilled repairs on plumbing fixtures, including:
  • Faucets, lavatories, toilets, flush valves, showers, and kitchen sinks.
  • Repairing and replacing various types of valves and water lines.
• Addressing common drainage issues, including clearing clogs and conducting minor drain repairs.
• Installing, maintaining, and repairing water heaters and garbage disposals .

Customer & Documentation:

• Providing exceptional customer service by communicating clearly, explaining complex issues, and presenting repair/installation options to the client.
• Completing all necessary paperwork and digital documentation accurately and promptly after each service call.
• Maintaining a clean, organized work area and ensuring the company vehicle is fully stocked.

Required Qualifications & Experience:

We are looking for self-motivated professionals who meet the following criteria:

Technical & Professional:

• Minimum of 2+ years of hands-on experience performing service and repair in the field of residential and commercial plumbing.
• Proven diverse skill set covering a wide array of plumbing systems and fixtures.
• A valid local Driver's License with a clean driving abstract (MVR) is mandatory.
• Strong oral and written communication skills for effective client interaction and work order documentation.

Physical & Attitude:

• Ability to move and lift equipment/parts in excess of 75 lbs unassisted.
• Must be able to physically perform job duties, including:
  • Walking indoors/outdoors, standing for extended periods, climbing ladders, working on rooftops, and using scissor lifts or other aerial equipment.
• Demonstrated positive attitude , strong work ethic, and a genuine customer service focus .
• A desire to continuously learn, develop, and master new skills.

Highly Preferred (Bonus Qualifications):

• Possession of an individual plumbing license (Apprentice, Journeyman, or Master) is a significant plus and can be negotiated for higher starting pay.
• Experience with advanced diagnostic tools (e.g., sewer camera inspection).
• Prior experience with flat rate pricing or commission-based sales models.

Compensation & Benefits:

We are committed to taking care of our team and offer a competitive package that rewards performance:

• Feature | DetailsPay Structure | Commission-Based Pay on top of a competitive base hourly rate (details discussed during the interview). More experience can be negotiated for higher pay.
• Work Vehicle | Company-provided Service Van fully equipped with a company-paid fuel/gas card .
• Health & Wellness | Comprehensive Health Insurance package, including Medical, Prescription, Vision, and Dental coverage. Waiting period applies.
• Retirement | 401(k) retirement plan with a generous company match .
• Time Off | Paid Vacation Time and Paid Sick Leave . Waiting period applies.
• Tools & Uniforms | Company-provided uniforms and a stipend/allowance for boots and/or tools (details provided).

Work Schedule & Expectations:

• Typical Schedule: Monday - Friday, 7:30 AM to 4:30 PM.
• On-Call Rotation: Required to participate in the emergency on-call shift rotation for one week per month.

COVID-19 Precautions:

Your safety and the safety of our customers are our top priority. We adhere to strict health guidelines:

• Personal protective equipment (PPE) is provided and required for all service calls.
• Strict sanitizing, disinfecting, and/or cleaning procedures are in place.

How to Apply

Ready to drive your career forward with a supportive and professional team? Apply today by sending your resume to
Oahupipemasters.co

We are an Equal Opportunity Employer.

Locally Owned & Operated Serving Oahu Since 2008 At Pipe Masters, we have more than 30 years of combined experience as Honolulu plumbers. We can provide you with trenchless technology services that include pipe lining, pipe coating, and pipe bursting. Our team uses advanced technology for all of our services to provide each of our customers with superior plumbing services. Pipe Masters is committed to helping our community with high-quality services and customer service.

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