Job Description

Requisition ID: 109881 

Share Our Purpose. Be Yourself. Feel Valued.  

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit  amwater.com and join American Water on  LinkedIn ,  Facebook , X  and  Instagram .

Primary Role

The GIS Technician is responsible for ensuring GIS network data is complete, accurate, and current by using standard operating procedures and GIS editing best practices to proactively gather, interpret, and process edits from a variety of sources. This includes all work activities for installations, replacements, relocations, repairs, excavations, and locating, as well as GNSS data collection, field comments, and general cleanup identified via QAQC.

Key Accountabilities

• Uses GIS to create and maintain spatial and attribute data following standard operating procedures and GIS editing best practices.
• Ability to learn and understand the basics of water and wastewater network structures and apply learned knowledge when creating and maintaining American Water GIS data.
• Ability to learn and understand how to interpret and process a variety of source GIS inputs, to include GNSS data, construction as-builts (CAD and/or PDF), field sketches / comments (web submitted, paper, and/or verbal), and tabular data.
• Assist in the development of GIS standard operating procedures and best practices.
• Participate on user committees within AW for sharing GIS expertise.
• Ability to review and identify missing, incorrect, or questionable input source GIS data, as well as identify and repair quality issues within existing GIS data.
• Continue to develop expertise in GIS. Participates in workshops, training, or vendor presentations introducing new/evolving GIS technology.
• Adhere to and support standard operating procedures and GNSS best practices
• Proactively provide active feedback to state GIS lead, as well as providing and soliciting input and feedback from other team members.
• Performs other related duties as assigned.

Knowledge/Skills

• Demonstrated basic computer literacy and competence.
• Excellent written and oral communication skills.
• Demonstrated time management skills; ability to handle multiple projects and deadlines. 
• Knowledge of personal computing and Windows based software applications such as Windows, Microsoft Word and Excel; and internet skills
• Ability to learn and understand the basic water and wastewater network structures.
• Ability to learn Esri ArcGIS suite of Products, specifically ArcMap and/or ArcGIS Pro with a focus on creating and editing GIS data.

Experience/Education

• Associate’s degree or related experience.
• 0-2 years’ experience with GIS and/or related course work.

Travel Requirements

Periodic local travel; occasional national travel (e.g., User's conference, etc.)

Certifications & Licenses

• Valid Driver’s License and ability to pass motor vehicle background check.

Other

• Work in both indoor and outdoor environments. 

Competencies

Champions safety

Collaborates

Cultivates innovation

Drives Results

Nimble learning

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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