Job Description

Wage Rate

$20 - 30/hour

Overview

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

As a subsidiary of TKC Holdings, Inc. and Keefe Group,

ICSolutions (ICS) has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

About This Position

The Forensic Analyst – Corrections Intelligence Division works solely with the Investigation units

• Provide Administrative and Technical Support to the Jail
• Interact in a professional manner with customers (inmates and staff) to foster positive relationships
• Listens to phone calls for targeted inmates only
• Monitors texting and video calls for on targeted inmates
• Provides phone calls and tracks movement of targeted inmates within the facility
• Provides reports to investigations for court
• Subpoena responses and ability to testify in court about call data

What You'll Need

Professional Experience

• Minimum 2–3 years of experience in digital forensics, preferably in a law enforcement, intelligence, or corrections setting
• Direct experience using GrayKey and Cellebrite to extract, analyze, and report on digital evidence from mobile devices
• Strong working knowledge of inmate communication platforms, including phone systems, messaging, and video visitation data
• Experience identifying patterns, third-party contacts, or illicit behavior through communication analysis

Technical Skills

• Proficient in forensic imaging, mobile data acquisition, and structured data analysis
• Familiarity with evidence handling protocols, chain of custody, and court-admissible documentation
• Skilled in forensic toolsets including Cellebrite UFED, GrayKey, Magnet AXIOM, and Oxygen Forensics
• Ability to correlate digital evidence from multiple platforms, including inmate communications, call records, message logs, and device extractions

Education & Certifications

• High School Diploma or GED
• Bachelor’s degree in Criminal Justice, Cybersecurity, Computer Science, or related field (preferred)
• Digital Forensics certifications (not required but nice to have) such as:
• Cellebrite Certified Operator (CCO) and Cellebrite Certified Physical Analyst (CCPA)
• GrayKey Operator Certification (or equivalent experience)
• GIAC Certified Forensic Examiner (GCFE) or equivalent (preferred)
• ICSolutions will pay for certifications

Knowledge & Abilities

• Strong understanding of criminal justice procedures, corrections operations, and contraband interdiction
• Ability to produce clear, concise analytical reports and testify as an expert in administrative or legal proceedings
• Detail-oriented, with high integrity and adherence to evidence handling and privacy standards
• Ability to work collaboratively with investigative teams, facility intelligence officers, and external law enforcement

Other Requirements

• Willingness to obtain and maintain security clearances or jail access credentials
• Availability for occasional travel or on-call support for high-priority investigations
• Will work in Birmingham Alabama

Benefits

IC Solutions offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:

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